Mold Scam # 1: Mold Inspectors Who Do
Mold Removal
The worst perpetrators of mold scams are
"mold inspectors" who are also in the
mold remediation business (mold
removal). Mold remediation is a very
profitable business. Many mold removal
contractors use mold inspections as a
means to drum up expensive
remediation jobs for themselves. This is
a very common scam that works almost
every time because most consumers don't
know enough to about mold to realize
when they're being bamboozled. Engaging
in both mold inspections and mold
remediation is a serious conflict of
interest because the potential for
corruption (fraudulently creating
thousands of dollars in bogus repairs
work) is tremendous.How To Avoid
It:
Mold inspectors should never profit from
what they find. The best way to avoid
this mold scam is to hire an inspector
who is not in the remediation business.
That's the only way to ensure an
unbiased inspection report.
Mold Scam # 2: Free Post-Remediation
Clearance Testing
The final step in the mold removal
process is a pot-remediation survey done
to verify and document that the
remediation was in fact successful. The
survey should be done before any
re-construction work begins so the
inspector can visually see that there is
no mold left on the remediated
materials.
Many mold remediation contractors offer "FREE"
post-remediation clearance testing.
Clearance testing is vital to the mold
remediation process. Insurance
companies, mortgage lenders and
prospective buyers of your property in
the future will want to see written
confirmation that the mold issue was
resolved. Post-remediation clearance
testing should never be
performed by a mold removal contractor
waiting to get paid for his work. With
thousands of dollars on the line, it is
highly unlikely that a contractor will
fail his own work.
How To Avoid
It:
The way to avoid this scam is the same
as Mold Scam #1. Have you
post-remediation survey and clearance
test performed by an Certified Mold
Inspector who does not work for your
remediation contractor.
Mold Scam # 3: Encapsulating Fungal
Growth
Encapsulation is a trade term used by
mold remediation contractors. The goal of encapsulation is to
essentially glue any remaining mold in
place to prevent the release of spores.
This is possible to do and may even be
the preferred method of choice is some
cases. However, if you have fixed the
water problem, dried the remediated
materials and removed all of the mold
growth, encapsulation should not be
necessary.
Deciding To
Encapsulate:
In the remediation process, contractors will scrape,
sand, grind, and wire brush as much mold as they can
from salvageable construction materials
such as studs, ceiling and floor joists.
At some point they determine that they
have removed as much mold growth as
possible for the amount of money they
are charging you. At that point, if your
contractor is confident in his work, he
will inform you that your project is
ready for a
post-remediation survey and clearance
test. If they are not
completely confident that the job will
pass a post-remediation air test, often times they will
spray a sealant (or encapsulate) over
the construction materials inside the
containment area. There are
three reasons why contractors decide to
encapsulate:
- The legitimate reasons:
Because he suspects that there may
still be traces of mold left in
areas that cannot be accessed
without major demolition and
encapsulating those areas will
inhibit spore release. Or he
suspects there is a possibility that
moisture is still a factor in or
around the remediated area and, as a
precautionary measure, he wants to
apply a water seal treatment to the
salvaged materials to protect them
from that moisture.
- The scam reason: Because
his work is sub-standard. He simply
did a bad job of removing the mold
and to hide his poor workmanship, he
uses encapsulation (usually a solid
color) to "paint over"
it.
How To Tell
the Difference:
When encapsulation is done properly by a responsible remediation
contractor, the encapsulant product
should always be clear so that a
third-party Inspector
can visually see the remediated materials in this
post-remediation survey and confirm that
no mold growth remains. When
encapsulation is done to cover up a bad
job, the contractor will
use a solid color encapsulant product
(typically red or white) to hide
whatever mold they left behind, making
it impossible for the Inspector to
verify that all mold has been removed.
Some unscrupulous contractors try to
encapsualte with KILZ, which is just a
stain killing paint with absolutely no
anti-microbial properties or ability to
encapsulate mold spores.
How To Avoid
It:
Before your remediation contractor
begins, ask him if he intends to use an encapsulant and, if so,
insist that whatever product he uses
must dry clear. No solid color
encapsulates and no KILZ. Secondly,
before your contractor applies an
encapsulant, ask him to take you into
the containment area (the work area) and
explain to you why he believes
encapsulation is necessary.
Tips on
Encapsulation:
Before encapsulation can be considered:
- Whatever water problem that
occurred which led to mold growth
must be corrected and unlikely to
occur again. Mold will grow on
encapsulating materials if the get
wet.
- All mold growth has been removed
from surfaces where it is possible
to remove it. Encapsulating is not
an alternative to mold removal.
- The substrate or surfaces to be
encapsulated must be completely dry.
Otherwise mold will grow right
through the encapsulant.
- Encapsulating mold growth may
not be safe or an adequate safeguard
where immunocompromised people live.
- Encapsulating should be
considerably less expensive than
actually removing all of the mold
contaminated materials.
Encapsulation is not a permanent
fix. Completely removing all of the
contaminated material is always
best.
- The best encapsulant product
available (and dries clear) is
Foster 40-51
Mold Scam # 4: Off-Site Sampling
Off-site sampling is the most blatant
form of deliberate mold fraud. It is a
scam often perpetuated by mold
inspectors who are either in the
remediation business themselves or
receive referral fees from remediation
contractors. It works like this: The
inspector has a private shed where he stores
construction materials such as drywall.
The materials are periodically sprayed with water and
left inside the shed where mold is
allowed to grow rampant. Before coming
to your property, the inspector collects
samples from the shed that are sure to
have very high counts of dangerous molds and then passes
them off as your samples. After
frightening you with the alarming
results, he then urges you to take
immediate action, which of course
includes remediation, either by him or a
contractor he is in cahoots with. The
result is tens of thousands of dollars
in mold remediation that never needed to
be done.
How To Avoid
It:
The best way to avoid this scam is to
avoid using mold inspectors who are also
in the remediation business. Another
safeguard against off-site sampling is
to ask your inspector to show you
the sampling media he uses at your
property. Air sampling media such as
spore traps have a unique serial number
printed on the by the manufacturer to
identify the location from where the
sample was collected. The location and
the serial number should be written on a
Chain of Custody form and sent to an
AIHA EMLAP accredited laboratory* for
analysis. Ask you inspector to show you
the sampling media serial numbers and
confirm that the same numbers are
written on the chain of custody. When
you get you lab results from the lab,
make sure the same serial numbers on the
documents match the numbers on the
sampling media and the chain of custody.
Most inspectors do not supply the client
with a copy of the chain of custody, so
you may have to write the serial numbers
down yourself, but a little bit of
writing is worth the peace of mind. Some
sampling media, such as tape, swabs and
dust collectors, are not marked with
serial numbers, which is fine, but make
sure your inspector writes an
identifying mark on the media and that
the same mark is written on the Chain of
Custody to identify it's origin.
*AIHA's EMLAP accredited laboratories
specialize in analysis of microorganisms
commonly detected in air, fluids and
bulk samples, as part of IAQ
investigations. The AIHA accreditation
program is a rigorous, thorough and
lengthy process involving all operations
and personnel of the accredited site.
Mold Scam # 5: Using Heat to Remediate
Mold
Some contractors claim that applying
heat to a structure is an effective way
to remediate mold. This is a bogus
claim. While mold can be killed by heat,
as can every other living organism,
there is no evidence to support the
notion that heat treating a house will
kill all the mold, not will heat destroy
all of the allergens and irritants that
are associated with mold growth.
Killing Mold
Is Not the Same as Remdiating Mold:
The goal of remediation is not to "kill"
mold, it is to remove it. If mold is not
removed, it has not been remediated - it
is still in your house. The only good
news about dead mold is that it stops
eating the construction materials in
your home. But mold spores, whether
viable or non-viable (alive or dead)
still have the same harmful effects on
humans and animals.
The small amount of research that has
been done with the current heat
treatment technologies has been done
only in laboratories. Even if killing
mold was the goal of remediation (and it
is not), but even it was, there is no
documentation available that supports
any claim that whole-house heat
treatments actually kills hidden mold.
In fact, some studies indicate that
hidden growth inside walls is still
culturable (alive) after heat treatment.
Traditional
Drying Methods Are Best:
Heat treatment technologies can help dry
out a structure and slow mold growth,
provided sufficient ventilation is
factored into the process into remove
the water vapor resulting from the heat.
However, in the final analysis,
traditional methods of drying, such as
dehumidifiers and fans, will also dry
out a building without subjecting the
entire structure to the thermal stress
that heat treatments cause.
How To Avoid
It:
If you want to avoid exposure to molds
that can effect your health, you must
physically remove all mold growth (dead
or alive) inside your building. If mold
is not removed, it has not been
remediated, and could return if moisture
from humidity or water intrusion ever
reoccurs. The best way to avoid this
scam is with a standard remediation
protocol that involves the actual
removal of mold growth.
Mold Scam # 6: Ozone Generators
Many sellers of ozone generators have
jumped on the mold bandwagon. Resellers
and dealers of ozone generators make
false statements about the ability of
ozone air purifiers to kill mold. It is
not true. False advertisements of ozone
devices often use misleading terms such
as "energized oxygen" and "pure air"
suggesting that ozone is a healthy kind
of oxygen. The fact is, ozone is a toxic
gas with vastly different chemical and
toxicological properties from oxygen.
Claims that ozone generators sold as air
purifiers are effective at controlling
indoor air pollution are simply not
true.
Several federal agencies have
established health standards or
recommendations to limit human exposure
to ozone. The U.S. Food and Drug
Administration (FDA) has established an
ozone level of .05 ppm (parts per
million) as the maximum level allowable
in an enclosed spaces. Relatively low
amounts of ozone can cause chest pain,
coughing, shortness of breath, and,
throat irritation. Ozone may also worsen
chronic respiratory diseases such as
asthma and compromise the ability of the
body to fight respiratory infections.
Exercise during exposure to ozone causes
a greater amount of ozone to be inhaled,
and increases the risk of harmful
respiratory effects (US EPA, 1996a,
1996b).
Some manufacturers and resellers of
Ozone Generators sold as air purifiers
claim that these products help to
control mold. According to the
Environmental Protection Agency,
however, (EPA) these products may very
well add to indoor air pollution and
even make indoor mold conditions worse.
The EPA web site states that:
- available scientific evidence
shows that ozone has little
potential to remove indoor air
contaminants
- ozone is not effective at
removing viruses, bacteria, mold, or
other biological pollutants
- ozone is not even effective at
removing odor-causing chemicals.
In fact, results from controlled
studies show that some ozone generators
produce unsafe concentrations of ozone
even when a user follows the
manufacturer’s operating instructions.
Buyer
Beware:
Beware of misleading advertising claims
stating of implying that a particular
brand of ozone generator is "EPA
APPROVED". Several brands of ozone
generators have EPA establishment
numbers on their packaging. This number
helps EPA identify the specific facility
that produces the product.
THE DISPLAY OF THIS NUMBER DOES NOT
IMPLY EPA ENDORSEMENT OR SUGGEST IN ANY
WAY THAT EPA HAS FOUND THE PRODUCT TO BE
EITHER SAFE OR EFFECTIVE.
The EPA does not certify air cleaning
devices, recommend air cleaning devices
or endorse manufacturers of air cleaning
devices. For more information from the
EPA regarding the use or effectiveness
of ozone generators, please visit their
web site at:
http://www.epa.gov/iaq/pubs/ozonegen.html
Mold Scam # 7: House Cooking
"House cooking" is an old scam designed
to get the worst possible air test
results. This scam is commonly pulled by
inspectors who benefit in some way if
your air sample looks bad. The way it
works is: the inspector shuts all the
windows and turns on the furnace or air
conditioner in order to elevate the
number of mold spores in the air before
taking samples. Some will even go so far
as to turn on ceiling fans and blowers,
fluff up couch pillows, and run a
vacuume cleaner to get as much mold as
possible into the air before taking a
sample. The purpose is to cause high
levels of detectable mold to justify
expensive mold remediation work.
One of the objectives of an air test
is to determine if there is any
difference between the indoor air and
the outdoor air, in terms of mold spore
levels and mold types. Therefore,
closing the doors and windows before
sampling is the proper way to perform an
air test because it separates the air.
Turning on the HVAC system is not a scam
in and of itself. But there should be a
valid cause for doing so and it should
never be on for more than 20 minutes
prior to sampling. Anything more than
that, including running fans and
blowers, vacuuming, fluffing up
furnishing, etc., is considered a
deliberate attempt to make the indoor
air look worse than it actually is under
normal living conditions.
How To Avoid
It:
The best way to prepare for testing is
to close all doors and windows 6 to 8
hours before testing. If any red flags
or suspect conditions are detected in
the visual inspection, the inspector
should sample from that area. If no
suspect conditions are detected, the
inspector may choose to collect a sample
from a central location or run the HVAC
system for 20 minutes, turn it off, then
collect the sample approximately 5 feet
away from the HVAC cold air return, (the
same procedure is proper if the doors
and windows are open at the time the
inspector arrives).
Mold Scam # 8: Insurance Scams
It's hard to imagine insurance companies
doing anything improper or unethical.
But like any company in business to make
money, what is proper or improper,
ethical or unethical, right or wrong, is
not defined by moral absolutes or
standards. It is defined by legal
technicalities. Fairness, integrity, and
conscience are nice words to flaunt. But
the bottom line is always comes down to
profit margins, not nice words.
Here are some profit-driven business
practices of insurance companies to look
out for. (DISCLAIMER: Not ALL insurances
companies)
- Hiring only "preferred"
inspectors and remediators who are
loyal to the insurance companies
(not the insured) and who will not
look too hard for mold.
- Requiring preferred testers to
restrict the air flow of their
sampling pump to purposely lower the
spore count in air samples.
- Requiring the inspector to
inspect only, and not sample.
How To Avoid
It:
The best way to avoid getting one-sided
mold information is to hire your own
professionals. More unbiased reporting,
hire a mold inspector certified by the
American Indoor Air Quality Council (AIACQ).
For proper mold removal, hire a mold
remdiation contractor certified by the
Institute of Inspection, Cleaning and
Restoration Certification (IICRC). For
reconstructing your project after
remediation, hire a professional
licensed by the Contractors State
License Board.
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